TermsAgreement and charges
Guide
Items in the store
In short
Each vendor's Summary shows their items still in the store, oldest first, grouped by how long they've been there. When an item leaves without selling, mark what happened to it: picked up, donated, kept by the shop, or lost or damaged. A mark changes nothing in Shopify.
A consignment shop's shelf space is its stock in trade. Knowing what's been sitting there longest, and what happened to each piece that left without selling, is half of a good relationship with a consignor. VendorDue reads your stock from Shopify and keeps that record for you.
What's in the store#
On a vendor's Summary, In the store lists their items that are listed and in stock in Shopify, oldest first. Each item counts from the day it was created in Shopify, so the day you listed it. A line above sums it up: "12 items still in the store, 4 over 90 days."
Items are grouped:
| Group | Means |
|---|---|
| Over 90 days | In stock for longer than their agreement runs |
| In the store | In stock, within their agreement |
| Sold out | No stock left in Shopify |
| Archived in Shopify | You archived the product in Shopify |
| Marked | You marked what happened to it |
With an agreement of no end date there's no Over group, just the age of each item.
Mark what happened to an item#
When an item leaves without being sold, press Mark beside it, choose What happened to it, the day, and how many:
| Mark | Means |
|---|---|
| Picked up | They took it back |
| Donated | Given away, as your agreement says |
| Kept by the shop | The shop keeps it, by agreement |
| Lost or damaged | They are paid their share of it |
Then press the button to save, like Mark picked up. Undo takes a mark back.
Lost or damaged#
If something of theirs is lost or broken in your care, you owe them for it. Marking it Lost or damaged asks They are paid, filled in with their share of its price, and adds that amount to their next payout, with the item named. If their consignor rate isn't a single share, it starts at the price: change it to what you agreed.
What the vendor sees#
Their agreement page shows their own items still in the store, oldest first, with how long each has been there. They see the marks too, so a pickup is on the record for both of you.
Common questions#
- Where does the listed day come from?
- From the day the product was created in Shopify. If Shopify doesn't say, the item reads Listed day unknown. More
- Does marking an item remove it from Shopify?
- No. VendorDue only reads your store. Change the item in Shopify as well. More
- What if an item I marked as picked up sells?
- It's a sale like any other, worked out on their terms. If their agreement has ended, Needs attention asks you whether to count it for them. More
Thanks. We read every answer.
Checked against VendorDue on 6 Oct 2026. What's new