Reference

Statuses and tags

In short

Every status VendorDue shows on a sale, a payout, a payment, a check and a vendor, with what it means and what, if anything, to do. Statuses always say why and until when, so you rarely need this page.

Admin, ViewerIn the app: Everywhere

Each status here is the one word VendorDue uses everywhere for that state, on your screens and on your vendors' pages.

A sale#

Status	Means	Do
On hold	Its money isn't safe to pay yet. It says why and until when	Nothing, unless it's Held by you or Needs a decision
Scheduled	Every hold has ended, and it knows the payout it lands on	Nothing
To pay	Its payout landed and you owe it	Pay it
Paid	A payment you recorded covers it	Nothing

Why a sale is on hold, every reason: The four stages.

Beside a sale, a shipping tag: Shipped, Partly shipped or Not shipped yet.

A payout before it lands#

Status	Means
Open until a day	Sales made up to that day still join it
Final	No new sale can join. Only a refund can still change it

See Upcoming payouts.

A landed payout#

Status	Means
To pay	Nothing paid yet
Part paid	Some paid, the rest still on To pay
Paid	Paid in full

On To pay, payouts are grouped Overdue, Today, Landing soon and Owed to you, and each says how long it's been "Waiting". See To pay and Pay now.

A payment#

Status	Means	Do
Recorded	You wrote down a payment you made	Nothing
Voided on a day	You undid it, with a reason. What it paid is back on To pay	Pay it again, the right way
Sent, waiting for PayPal	Send now went out; PayPal hasn't answered yet	Wait, or Ask PayPal again
Sent, waiting to be claimed until a day	The vendor has no PayPal account on that address yet. PayPal returns it after 30 days	Ask the vendor to claim it
Received on a day	PayPal says it arrived	Nothing
Returned, Refunded or Failed on a day	PayPal didn't complete it. What it paid is back on To pay	Check their address, then pay again
Sent back	The money came back to you after it was paid	Pay it again
Paid ahead	You paid more than was owed. It comes off their next payouts	Nothing

See Record a payment and Send now with PayPal.

A check#

Status	Means
At the store	Issued, waiting for the vendor. They see Ready to pick up
Picked up	They have it
Mailed	You posted it
Cashed	You marked it cashed
Expired	Past its good-until date, not cashed
Not collected	Not picked up, and you kept it for the store

See Checks.

A vendor#

Tag	Means
New from Shopify	Found on your products, not set up yet
Needs setup	Their sales wait until they have a consignor rate
Shop-wide	On your shop-wide terms
Own consignor rate	On terms of their own
Agreement ended	Their agreement ran out without a renewal. Their charges stop
Archived	Their new sales earn nothing; what they're owed stays owed

Their page#

On a vendor's Access tab, Their portal says where their page stands:

Status	Means	Do
Not invited	You haven't invited them	Invite them
Waiting for them	The invitation is open	Nothing yet
Invitation ran out	They didn't accept in time	Invite them again
Email did not arrive	Their address bounced	Check the email and invite again
Signed in	They've accepted and can open their page	Nothing
Access paused	You turned off They can sign in	Turn it back on
Not signed in any more	They declined, or their invitation expired	Invite them again
Archived	Archiving closed their page	Bring them back

Common questions#

Why do my vendors see different words?: They see the same states from their side. Money on a landed payout you haven't paid reads Not paid yet to them, and a check at the store reads Ready to pick up. More

Thanks. We read every answer.

Checked against VendorDue on 6 Oct 2026. What's new